Best First Class Airline for 2020 is... Dipublikasikan 01.30, 28/11/2019 • Indah Gilang Pusparani
Travel+Leisure | Singapore's Suite

Singapore Airlinesis once again a big winner in the annual Airline Excellence Awards, taking out Best First Class Airline award as well as being ranked 2nd in the rating agency’s Top Twenty., the world’s only airline safety and product rating website, promotes excellence and innovation in the airline industry and the pinnacle of these efforts is its annual Airline Excellence Awards.

There is little surprise that Singapore Airlines has won Best First Class Airline because it has always been a first-class airline.

Singapore Airlines new A380 First Class. Image: Singapore Airlines

Features of the Best First Class Airline for 2020

The airline has pioneered many innovations for all cabin classes but its First Class is a clear standout. And now it has taken that product to a new level with its new “Skyroom” Suites on the A380.

The Skyroom is truly spectacular and each suite covers between 3.23 and 4 square meters of floor space with two-piece sliding doors operated manually, as opposed to electrically with other carriers, a source for prolonged malfunctions.

AirlineRatings European Editor Andreas Spaeth notes there is a similarity to the Flying Oval Office on board Air Force One because each is dominated by a massive swivel armchair.

Singapore Airlines new A380 First Class. Image: The Independent/Singapore Airlines

The main feature is a separate foldout flatbed measuring 76” by 27” (1.93m x 0.68m) which comes complete with mattress bedding, duvet, and pillows. The bedhead has a gas spring to keep the head up to watch a movie for example while lying down.

And for those who want to fly with the family, the dividers between two or even all three suites on one side of the aisle can come down, creating up to two double beds in the two forward Suites 1A/2A and 1F/2F.

The Airline Excellence Awards, judged by seven editors with over 200 years’ industry experience, combines major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.

Source : Airline Ratings

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