Puri Indah mall in Kembangan, West Jakarta is in the spotlight for having separate restrooms for app-based ojek (motorcycle taxi) drivers. Kompas.com reported on Tuesday that the restrooms for ojek drivers were located on the ground and first floors of the mall, inside a hallway next to a janitor’s closet.
There were two restrooms for ojek drivers, one for males and the other for females but unlike customer restrooms, there were no attendants.
The restrooms were also noticeably different from that for customers. Ojek driver restrooms were outfitted with chrome-colored ceramics, while customers toilets used black marble.
Ojek driver restrooms also contained three stalls with squat toilets and melamine separators. Customer restrooms contained stalls with non-transparent glass and sitting toilets.
All the restrooms had sinks and mirrors but those in customer restrooms were bigger. The customer restrooms were also more spacious.
However, by Wednesday, the signs designating restrooms for ojek drivers had been taken down by mall management.
Mall spokesman Hendri Priatna said management had decided to take down the signs following negative responses on social media.
“We noticed that after the signs [for ojek driver restrooms] were put up, they went viral. Management then ordered that they be taken down. We have done that, because the signs were only a reminder and not a regulation,” Hendri said on Wednesday, kompas.com reported.
He said mall management had no intention of banning ojek drivers from using customer restrooms and that the signs were put up following a suggestion from a mall visitor who complained after having to wait to use a restroom because it was reportedly full of ojek drivers.
“Customer convenience is number one, so we put up signs designating restrooms for mall workers that app-based ojekdrivers could also use,” Hendri said. (ami)